Last updated: July 24, 2025
At Mawajeeb, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our application or services. By using Mawajeeb, you agree to the practices described below.
Application: Mawajeeb mobile application.
Company: Refers to Mawajeeb, also referred to as “we”, “us”, or “our”.
Service: The Mawajeeb platform, including the app and website.
Personal Data: Any information relating to an identified or identifiable individual.
Usage Data: Data collected automatically when using the Service.
Device: Any device used to access Mawajeeb, such as a smartphone or tablet.
You: The user accessing or using the Service.
When you register or place an order, we may collect:
Full name
Email address
Phone number
Delivery address (City, ZIP code, etc.)
Order history
Payment method (secured via payment gateways)
Delivery preferences
With your consent, we may collect your location for delivery optimization and restaurant suggestions.
We automatically collect:
IP address
Device type and OS
Browser version
Pages viewed and session duration
If you log in via Google, Facebook, or other services, we may collect information from those platforms (e.g., name, email, profile picture).
We may use your information for:
Account creation and management
Processing and delivering orders
Communicating with you (e.g., updates, support)
Sending marketing materials with your consent
Analyzing usage and improving the service
Legal compliance and fraud prevention
Business transfers (e.g., mergers or acquisitions)
We do not sell or rent your personal data. However, we may share it with:
Delivery Partners: To complete your order.
Service Providers: For payment processing, analytics, and support.
Affiliates: Subsidiaries and business partners under our control.
Legal Authorities: When required by law or to protect rights and safety.
With your consent: For other legitimate purposes.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Usage data may be kept for analytics or security enhancement.
We apply industry-standard security measures (encryption, secure servers, limited access) to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection.
You have the right to:
Access and update your personal data
Delete your account by contacting us at support@mawajeeb.com
Opt out of marketing communications at any time
Withdraw consent for location or social media integration via device settings
Our service is not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
Your data may be stored or processed in countries outside your jurisdiction. We ensure all transfers are compliant with applicable data protection laws and secured through appropriate safeguards.
Our app or website may contain links to third-party services. We are not responsible for the privacy practices of those services. Please review their policies before use.
We may update this Privacy Policy from time to time. Any changes will be posted here with a new "Last updated" date. We may also notify you via email or app notification if required.
For questions, concerns, or data requests, contact us at:
📧 info@mawajeb.sa
🌐 https://mawajeeb.sa